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Terms & Conditions

Agreement to Our Service Terms.

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Terms & Conditions

Welcome to airtravelshop.com (“we”, “us”, “our”). By accessing or using our website, mobile site, or booking services (“Services”), you agree to the following Terms & Conditions. If you do not agree, please stop using our Services immediately.

1. About airtravelshop.com

Airtravelshop.com is an online platform that enables users to search, compare, and book flights from third-party travel suppliers and airlines. We are not an airline, nor do we control the services provided by airlines or travel suppliers.

2. User Eligibility

By using our Services, you confirm that:

  • You are at least 18 years of age.
  • You have legal authority to enter into a binding contract.
  • You will use the platform in compliance with these Terms & Conditions.

3. Booking & Ticketing

  • All flight bookings are subject to availability and confirmation from the respective airline or supplier.
  • Fare prices may change before the booking is confirmed.
  • Your booking is considered complete only after full payment is received and a confirmation email or ticket is issued.
  • Airlines may modify schedules, aircrafts, or routes at any time. We are not responsible for such changes.

4. Fare Types, Refunds & Cancellations

  • Refundability depends strictly on the airline’s fare rules and policies.
  • Many flight tickets (especially promotional, discounted, or low-fare tickets) are non- refundable.
  • If refunds are allowed:
    • Refunds may include airline cancellation fees.
    • Our service fees (if applicable) are non-refundable.
    • Refund processing may take several weeks, depending on the airline.
  • If you fail to show up for your flight (“No-show”), refunds are generally not permitted.

5. Changes, Rebooking & Amendments

  • Any date change, name correction, or route modification is subject to the airline’s policies.
  • Airlines may charge change fees, fare differences, and/or penalties.
  • Our service fees (if applicable) may also apply for processing changes.

6. Payment Terms

  • All payments must be made using accepted payment methods listed on our website.
  • In the event of a payment error or chargeback:
    • Your booking may be cancelled.
    • You may be responsible for any losses incurred.
    • Prices may fluctuate until payment is completed and the ticket is issued.

7. Use of the Website

You agree that you will:

  • Use the platform only for legitimate flight bookings.
  • Not make fraudulent, speculative, or false reservations.
  • Not interfere with website functionality or attempt unauthorized access.
  • Not copy or scrape content, pricing, or data from our site.

8. Travel Requirements

1. You are responsible for ensuring you meet all travel requirements including:

  • Valid passport
  • Visa documentation
  • Transit permissions
  • Health documents or vaccination proofs
  • Airline-specific rules

2. We are not liable if you are denied boarding due to incomplete travel documentation or airline-specific restrictions.

9. Global Compliance

Our services cater to users worldwide. You are responsible for complying with the travel, aviation, and consumer laws applicable in your own jurisdiction.

10. Liability Disclaimer

1. We act only as an intermediary between you and the airline/travel supplier.

2. We are not liable for:

  • Flight delays, rescheduling, cancellations
  • Airline operational decisions
  • Loss of baggage or personal items
  • Service disruptions caused by airlines or third-party suppliers

Under no circumstances shall we be liable for indirect, incidental, or consequential damages.

12. Privacy

Your privacy is important to us. Please read our Privacy Policy (available on the website) to understand how we collect and process personal data.

13. Service Modifications

We may update, modify, or discontinue parts of our Services at any time without prior notice.

14. Termination

We may suspend or terminate access to our Services if you violate these Terms & Conditions or engage in fraudulent or prohibited activities.

15. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by applicable international commercial principles and the laws of the jurisdiction in which our business is registered. Any disputes shall be resolved through negotiation or, if necessary, arbitration.